Shipping and Returns Policy.

All our products are shippable worldwide except events; on completion of your purchase you will receive a receipt in our order confirmation email, please print or save for your reference. Your order will be shipped upon receipt of full payment.

Shipping Methods:

Flat Rate - Australia Australia Post Regular Delivery $5.50

Flat Rate - Australian Air Air Express $10

Flat Rate - International Air Freight $10

All orders can be collected from our office on Aberdare Road, Shenton Park Western Australia by appointment. Please email Interactive Arts to make this request.

Every attempt is made to use recycled packing materials and we encourage you to also continue this mindset of reduce, reuse, recycle with all materials received. Please visit our blog www.interactivearts.wordpress.com for suggestions.

Returns Policy

You may return all items purchased at Interactive Arts Online Store within 30 days of the original delivery and we will provide a 100% refund for returns no questions asked, all you need to do is get the item back to us in the condition you received it.

We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs. We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

Please email Interactive Arts within 7 days of receiving the product to tell us about the return request.

Ship authorized returns to the following address:

For questions regarding our return policy Please email us or call (08) 9380 6539.

Please email Interactive Arts within 7 days of receiving the product to tell us about the nature of the damage.

We will aim to respond to all inquiries within 48 hours. Once we have contacted you, we will keep you informed of the progress of your inquiry and aim to have your item resolved within 5 working days.

Customers that have purchased products through other stockists or websites and not through interactivearts.com.au will need to check with the individual store in regards to their refund policy as we can only refund or exchange items purchased from this store.